Frequently asked questions

Some other inspection companies don’t understand the science behind Thermal Imaging. Please don't hesitate to contact us with any questions.  We will explain the whole process of the thermal, infrared inspection to you with regard to your particular situation and help you plot a solution.

Before we leave to inspect a site, a cost estimate is approved by the client.

An average residence can be inspected in 1.5 hours to 2 hours with 2 additional hours for report generation. On large homes or commercial projects, it can be longer depending on the nature of the inspection.

Yes. We take our clients confidentiality seriously. All findings and records are not passed on to any third parties unless requested in writing.

Yes, as safe as any camera.  Used in the medical industry for many years.
Thermal imaging is the leading non-destructive, non-invasive form of inspections available today. We can discuss options and on request provide a more invasive inspection.

An infrared thermal camera will show a thermal anomaly and the presence of moisture is confirmed using a pinless, non invasive moisture meter. Other inspection companies may provide a moisture test using the same non invasive moisture meter, however they simply cannot reach and test every area in the house. How do they test a 6 metre high ceiling? They don't!  By using a thermal imaging camera, HS Building Inspections can see more areas and identify anomalies present, not visible to the naked eye, so we are confident we are providing a more accurate inspection.

Good question...  It depends on the site, how it was constructed and the conditions surrounding the inspection including the temperature, location etc.  We guarantee that we will see a lot more than any other inspectors using just the naked eye. We make the invisible visible.  Please contact us to discuss your requirements.

The basic answer is no. Although it appears as if you are seeing through the walls, you are actually seeing the temperature changes on the wall due to materials, moisture etc directly on or behind the wall.

To a Certified Thermographer this provides valuable information while providing a Comprehensive Building / Thermal Imaging Inspection. To others, this is technology they just don’t understand!