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Privacy Policy

Last updated: 1 March 2026

HS Building Inspections ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information from you when you:

  • Submit an enquiry or booking request through our website
  • Contact us by phone or email
  • Engage us to carry out an inspection or testing service

The information we collect may include your name, email address, phone number, property address, and any details you provide regarding the inspection you require.

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotes
  • Schedule and carry out inspections and testing services
  • Prepare and deliver written inspection reports
  • Send invoices and process payments
  • Improve our services and website
  • Comply with legal and regulatory obligations

We will not use your information for direct marketing without your consent.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers: Third-party companies that assist us in operating our business (e.g. laboratory testing providers for meth sampling), who are bound by confidentiality obligations.
  • Legal requirements: When required by law, regulation, or court order.

4. Storage and Security

Your personal information is stored securely. We take reasonable steps to protect it from unauthorised access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Access and Correction

Under the Privacy Act 2020, you have the right to access and request correction of the personal information we hold about you. To make a request, please contact us using the details below. We will respond within a reasonable timeframe.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This data is collected in aggregate and does not identify you personally. You can disable cookies in your browser settings, though this may affect some website functionality.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: